You can read our standard Terms and Conditions of business at the below link.Learn More
TPA respects your concerns about privacy and values the relationship we have with you. This Privacy Notice describes the types of personal information we collect online, how we use the information, with whom we share it, and the choices and rights available to you regarding our use of the information. We also describe the measures we take to protect the security of the information, how long we retain it, and how to contact us about our privacy practices.Learn More
We understand that your time is very valuable. That's why we want to make the return process as quick and easy as possible. If you need to return some products, simply contact customer service at (800) 284-9784 to start the process.
It is important to note that all products must have an RMA (Return Material Authorization) form completed from TPA prior to sending any products back. There will be a 25% restock fee on most returns. However, some custom or semi-custom products may require a larger return fee or may not be returnable.
All shipping costs are the responsibility of the buyer. However, if TPA made the error, we will handle all costs associated with the return back to our facility.Returns must be done within 30 days of receipt of the product. Once the return is received and checked in for accuracy, TPA will then issue the credit owed to the customer.
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